Client Testimonials





American Express Benefits


Representative Excellence Award


Follow us on Facebook


ARC Accredited Agency

Raving Fan Testimonials

We at Springdale Travel are proud of the reputation we've built, and repeat business from both corporate and vacation travelers has reinforced our commitment to personal service and exceptional value.

But don't take our word for it, let our raving fans tell you:


Italian Dream Vacation

Karen was absolutely wonderful! She made suggestions and gave us valuable input regarding many travel concerns. - Carol Hatlelid


Frequent Cruisers

Beverly Beckman is what I call a real professional, and would not hesitate to recommend her guidance "on travel plans" to any person or group booking a vacation or trip. - Wayne Doering

A Rail Canada Trip

No one could have planned this trip to the tiniest detail better than Springdale Travel. We have used Springdale for years and have always been more than satisfied. Agents are courteous, friendly, and more than competent. - Lynn Wiggins

Cruising from New Orleans

I have been booking cruises through Mendy for 5-7 years (not sure). She is by far the best agent anyone could ask for. She doesn't miss a thing and makes sure all of our needs are taken care of and exceed our expectations. I will be calling her soon for the next cruise! She ROCKS!!!!! - Martha Caraballo

Taste of Ireland and Scotland

The 12 day escorted tour my wife and I recently took probably got its name because it is a fairly brief introduction to both countries. But since it also gave us a chance to sample the local foods and beverages of both beautiful countries, that may have been part of the thinking as well.

We had never been to either country and for many years had debated as to which we wanted to visit. When we learned about this particular CIE International motor coach tour the decision suddenly became much easier. We didn’t have to pick just one, we’d see them both.(read more here) - Scott and Karen Deneke

Alabama-Michigan Game

Great Trip...Go blue! I left my trip information on the kitchen table..I emailed Debra Smith to see what, if anything I needed. She had a copy waiting for me when I arrived at my Hotel. Now that's service. - K. Wioncek

I had an outstanding experience with Springdale. Debra was very helpful with everything.- SG

Debra and her team went the extra mile. Craig w/ EB Sports was excellent. Thanks for taking care of us and allowing us to enjoy the trip!!!!! - TH

Thanks for making our trip a memorable one! - PB

Hotel could not have been better, thank you. (Another fan) and his son thought they were in “Disney World” except better because he got to see Coach Saban and talk to several players. - RS

First Time Cruiser

My first planned vacation was with springdale. We took a cruise. We had an offer with the cruise line and brought it with us. The travel agent, Ann posed as a customer to find out what the special was and then explained it to us. They gave us their rate and let us choose. That is great business. Two weeks after returning from our cruise we booked our honeymoon cruise with Springdale.
- KB

Loyal Lifetime Traveler

All of our travel over the last fifteen years has been excellent. Predeparture, during the travel and after the trip follow-up have been outstanding. We have found les expensive accomodations but if you want it done correctly with no problems Springdale is the way to go. We are permanent Springdale/Ms. Beckman customers. - William Andrew

Satisfied Customers

We have used Springdale Travel for years, booking with Mendy, and will continue to book with her for years to come. It is always a pleasure and so easy. We can travel fully informed with no worries. Love it! - Kristy Jumper

I used your services about 4 years ago. Galyna was so helpful that I requested her again. She is an excellent agent and is an asset to Springdale Travel. Because of her, I have recommended your company to others. - Diane Langley

Ann Meredith and Springdale Travel do a great job of planning and scheduling all sorts of trips to many different locations. They are always the best! - Joan Hammac

Sue went out of her way to make sure all our needs were met. A wonderful person to have on your team. - Connie Lofton

Springdale Travel is nearly 450 miles from where I live but after working with them for many years, I would not consider using any other agency. Even from a distance you receive excellent service. Always someone there who can help you with any questions you have if your regular agent is not available. Love using Galyna. She is always "The Best". - Eunice Huddleston

Linda was great. The dinner reservations she made were great. I noticed on one of my receipts it mentioned "Chloe's first visit". That is my greanddaughter and the trip was her Christimas present. I really appreciated that. All I can say is "Thanks Linda, you help make some beautiful memories for my granddaughter." - Waudine Easley

My agent Karen Day was absolutely wonderful. This was my first cruise and she made me feel at ease and fully aware of each step along the way. We had a cake in the cabin when we arrived on the ship and it was awesome and so considerate. Will definately use her for our next trip. - Karen Bonner

Sue Bruno knows how to set up a party on the water! Thanks, Sue, for your excellent service to our family in the many trips you've arranged for us over these past few years. - Helen Deese

Everything was perfect. We travel often and use Sue Bruno because of her knowledge, professional manner, and she understands her customers’ needs even before the customer does. I often recommend Ms. Bruno and will continue. She makes traveling easy. She never forgets a detail. – Susan O’Connor

Linda is the best. Has not let me down yet. Extremely friendly. Always makes sure I understand. – Diane Roe

I can't say enough nice things about Ann Meredith...She is friendly, professional, knows her job and more, and is very helpful to both young and old alike.... – Joan Watterson

Beverly offers excellent trip planning in every detail. She went over and above to make sure that everything was perfect. – William Andrew

Trying to get 4 friends together to celebrate my 50th birthday became overwhelming. We had two traveling from Oklahoma, 1 from MS and 1 from AL.. All I wanted was an affordable vacation and warm weather! I called Springdale Travel and spoke with Karen Day. She was wonderful! I told her my wishes and she called me back within a couple of hours with several choices!
Every detail from that point on Karen handled superbly! The four of us Met in Miami and took a cruise on Celebrity's Constellation for 5 nights to Jamaica and Cayman's!
I can't thank you enough for bringing me together with great friends for a wonderful birthday celebration!!
- Vicki Tirman

Karen goes above and beyond for us. She knows our tastes and what we are looking for. All we have to do is call her give her our budget and walla!!! A fantastic vacation. From Italy to Mexico. Next stop Alaska or Ireland. We will only use Karen. She is the best!!!!! - Nikki Whitfield

We have used Springdale Travel for years..They are the best at what they do..Our agent Ann Meredith handles our travel needs with no worries. - Drake and Linda Smith

I have been dealing with Mendy for years, and I just love her. She is very knowledgeable, and helpful. - Elissa Stallings

Linda provided us with all the tools needed to get us through 6 days in Breckinridge! Rentals, deliveries, airfare and room were set in advance which made it easy on arrival! We are so happy we trusted her. We have a trip full of first made memories! - Jennifer Chaltain

The expertise, pride and professionalism displayed by my Springdale Travel Agent cannot be matched by any other agency. Always excellent service!! - Denise Winship

Had a wonderful time, made many memories and hope to cruise again. A special thanks to Marty Harris for all work and explaining in detail each step of the process. - Tonya Goldman

This is our second trip to Europe that Todd has helped us plan. We gave him our itinerary, and he took it from there. Everything went like clockwork. You have an asset with Todd. - Shirley Merrihew

We booked our honeymoon with Marty. It was a very good experience. This was the first time that we have traveled out of the US and he was very helpful. I will be booking through him every time we go on vacation! :) - Kyle Reeves

My pilgrimage to the Holy Land was incredible. Once I turned in my initial paperwork, the rest of the planning and details were handled by Springdale Travel. The guides in Israel and Jordan were knowledgeable and friendly. They quickly eased any anxiety I felt traveling in the Holy Land. By the end of the trip, I felt like I was saying goodbye to a friend. - Lauren Alvarez

Ann Meredith is a wonderful travel agent. She plans every trip in great detail, gets the best prices available, chooses good accommodations and is fun to travel with. She puts her all into every trip, be it a cruise, an extended road trip or a day trip. She strives to see that the trip experience is everything you expected it to be and more. If you don't enjoy it and have a great time, it is your own fault. If something goes wrong, not to worry, she always has a backup plan. Love traveling with her and Springdale Travel. (Todd is good too). - Linda Bailey

Mendy always goes above and beyound her job to help! She is an asset to your company! I recommend her and Springdale Travel to all my friends. She has booked group trips for me as well as personal trips. We always return to Springdale Travel and Mendy for all our travel needs! - Gwen Hughes

Wonderful cruise, Sam was great helping us book. Springdale Travel is great. - Lakisha Traylor

Springdale Travel (Marty Harris) has achieved a level that is higher than just a travel agency. When dealing with personnel, you feel more like family than a customer. You are looked after with the utmost care and if there are changes available that will benefit you, you are promptly informed. I give them 5 Stars (*****) out of 5! Guys and gals, you are FANTABULOUS! - T. Ray Aspinwall

Our trip was planned perfectly. Every detail went as Mendy explained to us and we had the most enjoyable time. - John Alms

Colin was a great help in planning for our honeymoon. He gave great advice , made reservations for our dining, and really easy to work with.I will recommend him to all my friends and family taking a trip to Disney. - Greg Moore

Very professional and personal company. Great service and made sure we had everything booked and in order for our trip. Was very comforting to know they would be available for any problems we may have had as we traveled. Would highly recommend this company. - Margaret Inlow

I would let to say that Springdale Travel will stand behind what they tell you and will be there for you if you need them to help with any issues that may come about. - John Pruett

Ms. Linda is one of the best agents that we've ever dealt with for our vacations. She was almost more excited about our Hawaiian honeymoon than we were. She kept in touch with us, and ALWAYS had a smile and words of encouragement every time we made a payment, which was bi-weekly. We love the fact that we could pay on the vacation over time. Well worth the money! - Bridgette Walker-McCovery

Springdale Travel took care of everything for our cruise. I was almost nervous because I had to do so little for the trip!! How nice is that!?!? Marty was so nice and if I needed him he was just an email away - Thanks!!! - Amanda Nall

We have booked 4 Disney trips through Springdale Travel and every trip was MAGICAL. Monica Domning was our agent for the last 3 and did an excellent job every time. She was able to get everything we wanted and on the last trip even had to reschedule the dates for us. We would definitely recommend Springdale Travel and in particular Monica Domning for your travel needs.
- The Strickler Family

Mendy was helpful in planning details for us to be able to sit back and relax! Thank you Springdale Travel and Mendy! - Kristina Brown

As a seasoned traveler, I found Karen Day to be extremely helpful in planning our recent trip to Italy. She exhibited a high degree of knowledge, patience while never becoming frustrated with some redo's and repeat questions. Her involvement enhanced our trip. - Ron Gabbett

My overall experience using Springdale travel agency was excellent. Our travel agent, Jahala Woods, was most helpful and accommodatingto our needs. I would most definitely reccomment ST to my friends and family. - Gladys Young

Todd once again did a fabulous job, not only booking our cruise, but making sure everything we needed was available. This included a Bon Voyage cake in our stateroom when we arrived. My wife and I recommend Todd and your company to all our friends if they want to be treated like family. - Ron Goleman

Colin was fantastic! He managed to satisfy all of my requests and plan a wonderful vacation, at a great rate, with less than two weeks to work with before I wanted to travel. I can't say enough about his professionalism and efficiency. In fact, I'm already planning a Disney vacation through him, having just returned from a cruise to the Bahamas this week! - Richard Hampton

I have been working with Springdale for over 15 years. Their ability to handle all of my travel needs from business, to cruises to all exclusive getaways is outstanding. They listen to their customers, and they respond with customized itineraries that always exceed expectations. - George Levins

Springdale Travel provided us with a wonderful itinerary and the accomodations were excellent. Todd Dubose was very informative and answered any questions I had. He is very pleasant and cordial. - Mary Beth Howard

Springdale Travel is a reputable old Mobile establishment and I have personally dealt with them on and off through the years both for business and for pleasure. I never had a bad experience with Springdale Travel or any of its employees. Lately we have worked with Sam and he is extremely knowledgeable and professional yet very friendly and 'down to earth'. He helped us with our travel plans and booked a fantastic Room on the Conquest for us. In fact he talked us into upgrading to a balcony Cabin and as he predicted that has now become the new standard. Our cruise was wonderful and everything was handled flawlessly. We will continue to rely on Springdale Travel with our future travel plans and hope to cruise again soon. - Marco Minardo

Mendy Tanner is awesome and ALWAYS books the best trips and the best price. I just recommended her to a friend and she booked a cruise through her as well (her first time cruising). She always takes care of me!!! - Martha Carabello

Excellent service, great follow through. The only travel agency for my family, and my church. - Richard Sallee

Ms. Galyna Henry is a wonderful asset to Springdale Travel. Her expertise and friendly demeanor make vacation planning a breeze! - Tiffany Scarborough

Arrangements for a three day stay in NYC, transfers, flights, and a 7 day cruise were handled with perfect precision. I was given all the information I needed for a perfect 10 day getaway. - Barbara Comander, Brewton, AL

Call Mendy, she gets the job done. - Billy Thomas

I can't imagine booking a trip and not having the peace of mind that comes with having a professional Travel Agent to rely on. My agent at Springdale is always professional, knowledgeable, and friendly. Don't leave home with out them!! - Janet Keene

Springdale Travel excels in every step of planning our vacations, year after year. They are always quick to respond, answer questions, and make changes. They are beyond friendly and most of all, they are very informative. We have no plans to change in the distant future! - Mark and Tracy

Ann Meredith not only did a great job keeping our tour organized and on schedule, but she was a fun traveling companion, too. She was also flexible with those of us who wanted to do other things. I look forward to traveling with her to Jacksonville/St. Augustine. - Lucille Badger

This was my first bus trip but definately not my last. I enjoyed every moment of it, even though I was worn out. Wouldn't have changed a thing. I would highly recommend Springdale Travel.- Pat Goff

Traveling with Ann is always a pleasure. She keeps us informed as to future trips. On our bus trips she has plenty of games, movies and snacks. - Beth Carbonneau

Sue Bruno mapped out our travel from Pensacola to Kona, Hawaii, with such ease, doing what I could not do on my computer. Our layovers were not more than 90 minutes, our 1st class seats coming back were terrific as was the service by Delta. Sue kept us advised of changes to our tickets also. Her professionalism and knowledge of the trade assured us of a wonderful time on the Big Island. - Richard Hooton

We have been using Sprindale Travel for years for our vacations. The service is always great and they will set up anything and everything for you and always at the best price. - Jack Manche

Ann Meredith did a great job planning our back to back cruises. It was a wonderful experience. - Noel Treadaway

Sue Bruno is the BEST. We follow her where ever she goes! - Jan Miller

Todd Dubose and Springdale Travel are exceptional. Mr Dubose had the personal knowledge of Hawaii and was very informed. Would recommend and leave the burdens and stress of planning your trip to them. Will definitely use their services again and especially Todd Dubose. - Robert Pelman

Sue went above and beyond to ensure that we had an outstanding experience in Atlantis. Never have had a travel specialist care for our needs in such a manner. Traveling with another couple and with limited mobility increases the attention that we require. Sue exceeded every single expectation and did so in such a wonderful and compassionate way. From start to finish simply outstanding. - Terry Heidorn

We have been using Springdale Travel since 2006. We have gone to Disneyworld through you 4 times now and have been able to use the same agent "Ms. Galena Henry". She has been awesome to work with. We will be making arrangements with her again for 2015. - Kristina Blitch

Marty Harris provided a pleasurable day for our trip to New Orleans to see Ghost the Musical with a first class bus and wonderful food. - Lucy Cope

As always Mendy took great care of us! We had some health issues and had to do some changes to our trip, and even though I know it was a pain...Mendy did it all with a smile on her face!! I have said it for years, and I will say it again...we use Springdale Travel because of Mendy and she is your greatest asset! - Gwen Hughes

Ms. Tanner handled all travel arrangements for us. Everything was coordinated and seamless (Air, transfers, cruise, etc.) Very Pleased and will continue using Springdale Travel for all travel arrangements. Very prompt and professional. Always gets my questions answered even on those rare occasions when someone must get back with an answer. - Marvin Jones

Mendy is great! She has been very helpful on our travels with her. - Vickie Young

My trip became complicated prior to departure because of a health condition. Hotels and airlines had to be canceled and rescheduled at the last minute. Sue not only accomplished this but she did it without any extra cost to me..She will be my travel agent for the future. - Eugene Turner

Everything was planned very well, we didn't have to worry about anything. Would recommend this agency to family and friends. - Sandra Givens

Mendy has always been so knowledgeable, and helpful. She always has a smile. - Elissa Stillings

Mendy has always been the best travel agent. She goes the extra mile to recommend different itineraries and lets us decide which one we think would fit our plans better. Mendy is very knowledgeable about different ports, ships and will check to see what shore excurisons or activities are offered. She is never pushy. I would not use anyone else for my travel plans, I will call back or have her call me back to book a cruise or any other plans. I recommend my friends to call and book with her because she is the best. A Big THANK YOU to Mendy Tanner for a Great Job. - Debbie Jeffrey

Chalk up another great trip planned by Mendy at Springdale Travel! As always the trip went perfectly due to her perfect booking! I would recommend Springdale Travel and Mendy Tanner to any of my friends! I have said it many times, Mendy is a great asset to your company! - Gwen Hughes

I would recommend Jahala Woods to the world she is the greatest!! And Springdale Travel, everyone there greets you when you enter the door. - Mable Yonge

Springdale Travel has been our choice for many years. The deals and arrangements have been excellent. We have enjoyed traveling on cruises and bus tours making many new friends along the way. Thank you Springdale travel and particularly, Ann Meredith for making our vacations memorable. - Louis & Penny Reeves

Karen went well above and beyond for my family and our group! (Three families) She made international travel a breeze. I was extremely confident and relaxed because of her suggestions, knowledge and recommendations. We were a group of 13 ranging in age from 9-55 and everyone had a wonderful experience. Memories we will cherish our whole lives. Wouldn't have been this special had we not booked with Karen. I'm certain of that. - Lorraine Gooch

This was our best vacation ever. Marty had given us good advise and direction for our first cruise. Would recommend to all my friends who want experience a cruise. - Norma Andrade

Agents are knowledgeable, courteous, and helpful. I enjoyed my vacation and look forward to working with Springdale Travel agents in the near future. - Kyra Pace

Mendy goes the extra mile to make sure you are well informed about where your going, what you need to take with you. She also helps with information of shore excursions that you might be interested doing and pre-booking them. She is so knowledgable about so many ports and resorts and seems to know what we are thinking about and helps plan it out for us. I would not use any other agent to plan our trips. - Paul and Debbie Jeffrey

Colin did a great job explaining Disney and the associated resorts. We had a great time and will use him again in the future. - David Phillips

These ladies (Debra and Donna) did an excellent job! - Anita Bookout

Galyna was very friendly and knew my name whenever I walked into the office. She returned messages quickly and made sure I had clear answers to my questions. The honeymoon registry worked out great for us and would recommend it to all couples who already have established a residence together and would prefer to have an amazing honeymoon over towels and toasters. - Charles Rogers

Galyna was very helpful and gave great information about our cruise. - Sandy Elliott

Colin Martin at Springdale Travel made booking our honeymoon so easy!! We did mostly everything over email and phone calls and couldn't be more satisfied with our experience! - Stacy Moralis

Marty did an excellent job picking and scheduling all of our arrangements. We had no problems and had the best time without worries about the details such as  whither we were on the best side of the cruise ship. He even contacted us about an upgrade while we were on the land portion of the cruise and it made the trip having an outside cabin. We will call and use him again. - Ernest Hall

Marty Harris was very helpful in giving us all the info we needed. We stopped by quiet a few times and he very accomodating with certain questions that had to be answered through Carnival. We had him on the spot up to last minute and he came through. - Glyn Vick

Ann Meridith knows all the in and outs of travel. She addresses any and all the concerns of our travel.  You could not have a better agent then Ann. - Juliette Amendolare

We had never used a travel agent before.  But when looking into making plans for a trip to Alaska we quickly found out that it was going to be too complicated to handle ourselves.  Galyna Henry at Springdale Travel helped us will all the air, land and sea aspects of our trip.  Everything went perfectly!  I would recommend Springdale Travel to anyone. - Sincerely, Richard Cox, Spanish Fort, AL

This was my trip of a lifetime. Springdale Travel handled every aspect of the trip from flights, rooms and transfers at airport. All I needed to do was have "fun". - Sandra Myles

Ann Meredith is well informed and keeps everyone in the loop with any changes to the itinerary. We have been on many trip with Ann and have always had a great time. She is a real attribute to Springdale travel and look forward to going on more trips with her. - Louis Reeves

Ann Meredith and Springdale Travel are excellent travel planners.  I've dealt with Springdale Travel in the past when they were still located in front of Springdale Plaza; they booked my cruise in 1974, when I took my first cruise out of Miami on the Norwegian Caribbean ship, "Skyward." I met Ann in 2013 through a social club and can't say enough for her efficiency and expertise.  I've taken two motor trips, and a couple of day trips with her.  Looking forward to dealing with her and Springdale Travel for years to come. - Lucille Badger

Our trip was as perfect as a trip could be. Even the weather was wonderful.  We love Ann Meredith! Our family has used her for years, and we were glad to reconnect with her. - Linda Garver

Sue has helped me before & did a great job. Called Sue & made an appointment because I wanted to plan a trip to Ireland. I knew Sue would advise me on several options availble with reliable & highly rated companies.  Never failed to talk or return phone calls & emails. - Jacqueline Rogers

Todd was a very knowledgable and helpful agent. He never minded my silly, crazy questions and made me feel like everything I asked was very important. - Angela Stone

Have been working with Jahala for a number of years on various vacations in Europe and U.S. Have always been completely satisfied wuth her service. - Bart Bruno

I could ask no more of any agent than  I (we) have received from Mendy Tanner. She has to put up with a lot from me but always seems to think nothing of it. - Joseph Quinn

Galyna Henry from Springdale Travel is the best travel agent that we've ever had. - Richard Hwang

Springdale Travel has always provided great value and services for our travel needs. We have been using Springdale Travel for over 12 yrs and are very satisfied with our agent, Ann Meredith, who has always made our trips enjoyable. Louis Reeves

Ann Meredith is a definate asset for your agency. - Ronnie Baldwin

We have used Sam Corsentino several times to book our vacations. He always makes sure all questions are answered no matter how many time we call . We have never had any problems with our service from Springdale Travel. - George Kossik

Galyna is an amazing agent and always very knowledgeable of things to do for my vacations and places to see. She makes the experience seamless and she is always so eager to help and answer my questions with the best attitude. - Troy Jenkins

Ann Meredith made every effort to make this trip a wonderful experience for each and every passenger.  I would give her an A+. - Mary Jane Blanchette

Springdale Travel and Sue Bruno are simply fantastic.  They keep in touch with clients from the beginning to the end.  We always know what is happening.  Believe me, Sue is not on vacation when she is on a trip with you; she continues to work. - Donna Pittman

Sue went out of her way to make sure everyone was happy and received what they wanted and needed. She should be commended and deserves a raise. Everyone had a great time AND IT WAS ALL BECAUSE OF SUE BRUNO! I will use your agency again for my travel needs and will highly recommend Sue to anyone else that needs a travel agent. Thanks to Sue and Springdale Travel, on my first cruise I truly had the time of my life. - Marie Groh

We have traveled with Sue Bruno of Springdale Travel, Pensacola, many times.  She is caring, efficient and fun loving.  This cruise, Dec. 2014 was wonderful.  However, on our 2012 cruise my husband took ill and had to be put in the ship's hospital.  Sue was with me through it all.  She even hunted down oil for our Priest, who was also traveling with us, to be blessed and to anoint my husband.  While I cried, she cried with me.  She saw me through one of the scariest times of my life.  He recovered nicely.  Lesson learned: Always buy travel insurance.  His bill was almost $5,000.  We hadn't purchased the ins. and Medicare does not pay on cruise ships.  Fortunately our supplemental reimbursed us 80%.
We had been on 21 cruises and never purchased the insurance.  Since then we have been on 4 more and always purchase the insurance.  
Thanks again Sue Bruno!
- Evaline Jones

Sue Bruno is the best. She has years of experience, and she takes care of every detail. -Yvonne Marsh

Ann Meredith is the best travel agent in Mobile. - Joel Harris

I would not use any other agent than Karen Day. She has been oustanding in planning/booking international trips for my wife and me as well as when we have taken grandchildren with us. -
Ron Gabbett

Galyna has been assisting us with our travel needs for 9 years. She is excellent! I recommend her & Springdale Travel to all my friends! - Bobbi Wilson

Galyna Henry is very knowledgable and reliable for all types of travel! We have used her for multiple trips and will continue to do so in the future. Her organization is top notch!! -
Lauren Rowser



We hope that we'll be able to make you a raving fan soon too!